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Privacy Policy

Version 1.0 · Effective 22 August 2026

VABRIUM PRIVACY POLICY

Version 1.0
Effective: 22 August 2026

This policy explains what Vabrium collects, why, and what you can do
about it. It covers the Vabrium desktop application and the vabrium.com
website.

The data controller is Vabrium LLC, a North Carolina limited
liability company, of 4030 Wake Forest Rd Ste 349, Raleigh, NC 27609,
United States.
Contact: [email protected].


THE SHORT VERSION

Vabrium edits your video on your own computer. Your gameplay footage,
recordings, exports, and project files stay on your machine. We do not
upload them, and we do not train our models on them.

There is no analytics SDK in Vabrium. No Google Analytics, no Sentry, no
Mixpanel, no advertising or tracking pixels. We do not sell or share
your personal information, and we never have.

What we do receive is listed below, and it is short.


1. WHAT WE COLLECT

1.1 Account information. If you create an account: your email address,
an authentication credential, and account timestamps. Handled by our
authentication provider (Supabase).

1.2 Subscription information. If you subscribe to a paid plan: a
customer identifier, your plan, and its status and renewal dates.

Your card details go directly to Stripe. We never receive or store your
full card number, and we cannot charge a card outside Stripe.

1.3 Feature usage counts. The app records how many times you have used
metered features — for example variant generations, background removals,
and minutes of captions — and synchronises those counts with your
account so your monthly allowance is consistent across your devices.

These are counts, not content. We do not receive the clips, the
captions, or what the features produced.

1.4 Support requests. If you send a support ticket: your message, the
category you chose, the email address you supply (optional), and the app
version. Our server also records the IP address the ticket came from, to
limit abuse.

You may optionally attach diagnostics. That attachment contains the app
version, the build type, your operating system version, and the tail of
the application log. The app displays the exact payload before it is
sent, and the attachment is off unless you turn it on. Application logs
can contain file paths and file names from your own machine, so read the
payload before attaching it.

1.5 Website and downloads. Our website and download hosts record
ordinary server-log information, including IP address, user agent, and
what was requested. If you join the waitlist, we store the email address
you give us and which page you came from.

1.6 Update checks. The app periodically requests an update manifest.
That request reveals your IP address and the fact that a Vabrium install
checked for updates. It carries no account identifier.

1.7 Entitlement check-in. While you are signed in, about once a day the
app sends us what it currently believes your subscription to be — the
tier and status it is showing you, and the dates it is working from —
together with its own copy of the usage counts in 1.3, and the app
version.

We compare that against what your account was actually granted. The
point is to notice when the two disagree, because that is how a copy of
the app whose stored state has been edited to unlock paid features shows
up, and how a free trial that has been restarted shows up.

This is about your entitlement, not your behaviour. It carries no record
of what you did in the app, when you did it, or what you made. If you
are signed out, it is not sent at all.


2. WHAT WE DO NOT COLLECT

  * Your gameplay footage, recordings, exports, thumbnails, or project
    files. These never leave your computer.
  * The contents of your edits, your timeline, or your captions.
  * Your conversations with the in-app assistant.
  * Behavioural analytics, session recording, or advertising identifiers.
  * Your card number, CVC, or bank details.

Vabrium stores its working data locally on your computer, under your
Windows local application data folder. That includes projects, caches,
thumbnails, logs, and preferences the app learns from your use. It stays
there and is removed when you uninstall and delete that folder.


3. WHY WE USE IT, AND OUR LEGAL BASIS

If you are in the European Union or the United Kingdom, the UK GDPR and
GDPR require us to state a legal basis. Ours are:

  * To give you an account and provide the service you asked for —
    performance of a contract. (1.1, 1.2, 1.3)
  * To answer your support request — performance of a contract, and our
    legitimate interest in supporting our users. (1.4)
  * To attach diagnostics to a support ticket — your consent, given by
    ticking the box. You can decline and still get support. (1.4)
  * To send you waitlist or launch email — your consent. Every message
    has an unsubscribe link. (1.5)
  * To keep the service secure, prevent abuse, and prevent repeated
    misuse of free trials — our legitimate interests. (1.4, 1.5, 1.7)
  * To keep tax and payment records — a legal obligation. (1.2)


4. WHO WE SHARE IT WITH

We do not sell your personal information. We do not share it for
advertising. We do not disclose it for cross-context behavioural
advertising.

We use a small number of service providers who process data on our
instructions:

  * Supabase — account authentication, database, and support tickets.
  * Stripe, Inc. — payment processing and subscription management.
  * GitHub, Inc. — hosting the installer and its download payload.

We may disclose information if the law requires it, or where it is
necessary to establish or defend a legal claim, or to protect someone's
safety. If we are ever required to hand over user data, we will tell you
unless we are legally prohibited from doing so.


5. INTERNATIONAL TRANSFERS

We are based in the United States and our providers process data there.
If you are in the European Union or the United Kingdom, your information
is transferred outside your country. Where that transfer requires a
safeguard, we rely on the European Commission's Standard Contractual
Clauses, and the UK Addendum where applicable, through our agreements
with the providers named above.


6. HOW LONG WE KEEP IT

  * Account and subscription data: for as long as your account exists,
    then deleted, except records we must keep for tax or accounting.
  * Feature usage counts: for the current and previous billing period.
  * Support tickets: up to 24 months, so we can recognise a recurring
    problem.
  * Waitlist emails: until you unsubscribe, or until 12 months after
    launch, whichever comes first.
  * Server logs: up to 90 days.


7. YOUR RIGHTS

Wherever you live, you can email [email protected] to ask what we hold
about you, correct it, or have it deleted. You can delete your account
at any time and we will erase the associated data.

If you are in the European Union or the United Kingdom you have the
right to access, rectification, erasure, restriction, portability, and
objection, and the right to withdraw consent at any time without
affecting processing already carried out. You may also complain to your
national data protection authority.

If you are a California resident you have the right to know what we
collect, to delete it, to correct it, and to opt out of sale or sharing.
We do not sell or share personal information, so there is nothing to opt
out of. We will not discriminate against you for exercising any right.

We will respond within 30 days.


8. CHILDREN

Vabrium is not for children under 13, and we do not knowingly collect
personal information from them. If you believe a child under 13 has
given us personal information, email [email protected] and we will
delete it.

If you are in the European Union or the United Kingdom and under 16, a
parent or guardian must consent before you create an account.


9. SECURITY

Traffic between the app and our services uses HTTPS. Access to
production data is limited to the accounts that need it. Payment card
data is handled by Stripe and never reaches our systems.

No system is perfectly secure. If we become aware of a breach affecting
your personal information, we will notify you and the relevant authority
where the law requires it.


10. AUTOMATED DECISIONS

We do not make decisions with legal or similarly significant effects
about you by automated means. Vabrium's AI features analyse your video
locally on your own computer; they do not profile you.


11. CHANGES

We may update this policy. If a change is material we will notify you in
the app or by email before it takes effect, and update the version and
date above. Older versions are available on request.


CONTACT

  Privacy  [email protected]
  Legal    [email protected]
  Support  [email protected]

  Postal   Vabrium LLC, 4030 Wake Forest Rd Ste 349,
           Raleigh, NC 27609, United States

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